The Outcomes Foundstone Brings to Your Strategy
- Uncover blind spots & customer problems that when solved will have the greatest impact.
- Learn a design-thinking and open strategy approach for customer conversations.
- Co-discover and distil, clear & actionable customer insights.
- Develop new customers and opportunities inherently as part of the process.
- Get ultimate clarity to make the right strategy choices for a lasting impact.
Our approach is down-to-earth and effective. No convoluted models. No jargon.
Market and Customer Insights
Get unique market and customer insights to make the right strategy choices.
- Human-centred design
- Empathy Mapping
- Customer Journey Mapping
- Direct and qualitative customer conversations
- Customer forums and events
We include external perspectives, from customers, partners and front-line staff so you can make the best strategy choices.
- Strategy facilitation
- Education, development and coaching on strategy mindsets
- Independent strategy reviews and non-executive director advisory
We work with leadership teams to develop practical plans that target specific ways to deliver on key parts of their strategy.
- Strategic implementation planning
- Team alignment and integration
We work with leadership teams to drive execution of the overall strategy and accountability of specific plans
- Ongoing execution of plans
- Business development – opening up new markets & decision-makers
Hear first-hand from one of our clients
CEO of Road Trauma Support Services Victoria
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